Washington State University students walking together on campus
business schools

From co-curricular to career-ready.

How WSU Carson College scaled career preparation for 2,000+ students with a two-person advising team, and the technology that made mandatory career readiness possible.


2 min read

  • 93.8%

    Active Engagement

    1,915 of 2,042 enrolled students engaged. 100% used all three tools.

  • +39.6 pts

    Avg. Resume Score Lift

    Quality climbed across 9,987 resumes reviewed, ~5 per active student.

  • 92.8%

    Career Ready Benchmark

    Up from 68%, a 24.8-point gain, mostly without one-on-one advising.

  • 1,467 hrs

    Advisor Time Saved

    1,160 hrs of resume advising + 307 hrs of story-telling practice.

Expanding career readiness beyond the first year through additional courses and intentional integration into co-curricular experiences allows us to better scaffold students' career development over time.


Director, Carson Center For Student Success

2026

The Challenge In 2018

  • 2,000+ Business Students across the Carson College undergraduate program.

  • 2 Career Advisors serving the entire college.

  • Opt-in only Career Development — only the most motivated participated.

What Changed — Quinncia In The Curriculum

Quinncia was embedded into the required 100-level career preparation class giving every incoming business student AI-powered feedback as the foundational layer of career development.

  1. Resume
    Scored, AI-driven critique in 30 seconds. Every student, every revision.

  2. Mock Interview
    On-demand practice with AI, 24/7. Students repeat until ready.

  3. LinkedIn
    Profile review tied to the same Career Ready benchmark.

A Six-Year Journey From Proposal To Curriculum

  1. 2018 — Feedback: Alumni board names the gap.
  2. 2019 — Proposal: Curriculum committee proposes career development.
  3. 2021 — Approval: Two-year vote closes after strategic concessions.
  4. Launch — Amplifier: Three 100-level classes; Quinncia embedded for every student.
  5. 2027 — Fully Curricular: 300- and 400-level classes scaffold all four years.

The Impact

When every student is required to engage, measurable improvement follows.

  • 93.8%

    Active Engagement
    1,915 of 2,042 enrolled students engaged. 100% used all three tools.

  • +39.6 pts

    Avg. Resume Score Lift
    Quality climbed across 9,987 resumes reviewed, ~5 per active student.

  • 92.8%

    Career Ready Benchmark
    Up from 68%, a 24.8-point gain, mostly without one-on-one advising.

  • 1,467 hrs

    Advisor Time Saved
    1,160 hrs of resume advising + 307 hrs of story-telling practice.

Why It Worked

  1. Faculty champions
    Respected voices who advocated across departments, not just inside career services.

  2. Strategic concessions
    Trading details the team didn't love to secure the votes that mattered.

  3. Technology that scales
    Quinncia as the foundational layer, freeing advisors for complex coaching.

In Their Words

Quinncia gives us a consistent, data-informed way to track growth, identify trends, and pinpoint where we need to strengthen support across the curriculum.


Suzi Billington

Director, Carson Center For Student Success, Washington State University

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